Privacy Policy

This Privacy Policy explains how FoodCollection (“Site”, “we”, “us”) collects, uses, shares, and protects personal information through our website, mobile applications, and related services. By using our Site or applications, you agree to the practices described in this policy.

FoodCollection connects users who need food and grocery items delivered by riders from affiliated restaurants or shops to their desired locations. This policy applies to both our website and mobile applications.

Information We Collect

1. Information Provided by Your Web Browser

When you visit our Site, we may automatically collect certain data, including:

• Browser type and language

• Software and hardware attributes

• Date and time of visit

• Referring webpage

• IP address and associated geographic location

• Pages you visit and time spent on them

This information is generally collected on an aggregate and anonymous basis.

2. Personal Information You Provide

To use our services, you must create an account. During registration, we may collect:

• Full name

• Phone number

• Email address

• Mailing address

• Location information (for service optimization)

You may also provide additional demographic information (e.g., ZIP code) or optional profile details. You can review and update your profile anytime.

Note: We recommend sharing only information necessary for service use and avoiding sensitive details to protect your privacy.

3. Payment Information

For online payments, you may be required to provide:

• Bank account details

• Mobile Financial Services (MFS) information

• Debit/credit card information

This data is collected securely through the FoodCollection platform.

Declaration for Photo and Video Permissions

Permission(s) requested:

• READ_MEDIA_IMAGES

• READ_MEDIA_VIDEO

Purpose of use:
Our app uses these permissions to allow users to:

• Upload profile photos or cover images.

• Share or attach photos/videos while creating posts or content.

• Enhance user engagement by enabling optional personalization features.

Relation to core purpose:
This permission is not directly related to the app’s core purpose. It supports optional and secondary features that improve the overall user experience but are not essential for the main functionality of the app.

Access method:

• All access to photos and videos is user-initiated via the official Android Photo/Video Picker.

• The app does not automatically collect, scan, or use any media files without explicit user action.

User control:

• Users can choose whether or not to grant access.

• Denying the permission does not block access to the app’s core services; only optional media-related features will be disabled

How We Collect Information

1. Cookies

We use cookies and similar technologies to improve your experience.

• Session cookies: Temporary, deleted after closing the browser.

• Persistent cookies: Remain on your device to help us recognize you and analyze site usage.

Business partners may also place cookies to help us analyze traffic. They cannot collect personal information beyond what is necessary for their services.

2. Web Beacons

Web beacons or similar technologies may be used to track the effectiveness of our communications.

3. Advertising Cookies

We may partner with third-party services (e.g., Google) to show ads related to your interests. These cookies help:

• Deliver relevant ads

• Limit ad frequency

• Measure ad effectiveness

4. Google Analytics

We may use Google Analytics (or similar tools) to gather anonymous statistics about visitor behavior. This helps us improve the Site but does not associate data with personally identifiable information.

How We Use Information

We may use the information we collect for the following purposes:

• To provide, improve, and personalize our services

• To process your orders and deliver items to your desired location

• To verify your identity and prevent fraudulent activities

• To communicate with you about updates, promotions, and service changes

• To process payments securely

• To monitor usage trends and enhance user experience

• To comply with legal obligations and enforce our Terms of Service

Your Rights

As a user of FoodCollection, you have certain rights regarding your personal information:

1. Access & Review – You can access and review the personal information associated with your account at any time.

2. Correction & Updates – You can edit or update your personal information through your account settings.

3. Data Deletion – You may request deletion of your account and related personal data. Please note, we may retain certain information if required by law or for legitimate business purposes.

4. Opt-Out of Marketing – You may opt-out of receiving promotional messages or marketing communications by following the unsubscribe link in emails or updating your preferences in the app.

5. Cookies & Tracking – You can disable cookies in your browser settings, though some features of the Site may not function properly without them.

If you wish to exercise any of these rights, please contact us at [email protected]